Saltron Warranty Information
Saltron Salt System
DURATION OF WARRANTY: 1 year for the main parts- chlorine cell and power supply (transformer). At the conclusion of the warranty period, Aquatron shall have no further obligation in connection with this limited warranty.
PARTS NOT COVERED UNDER WARRANTY: The electrical cable and the plastic components require replacement in the ordinary course of use due to normal wear. Therefore they are not covered by warranty
This manufacturer handles all of the warranties directly. Please have the customer contact Solaxx at email@example.com Their representative is named Brian and will help them with this issue.
They also have an online form you can use. https://solaxx.com/warrantyform.html